Cancellation terms and conditions
Clause 5 Withdrawal from the lodging agreement – Cancellation charges (Clause 5 of the AGBH - General Terms & Conditions of the Hotel - 2006)
Withdrawal by the hotelier
If the lodging agreement foresees an advance payment and if the same has not been paid by the contract agreement partner within the stipulated time period, the hotelier may withdraw from the lodging agreement without offering a grace period for the payment.
If the guest does not arrive until 6:00 PM on the agreed day of arrival, there is no obligation to provide accommodation unless a subsequent time of arrival has been agreed upon.
If the contract agreement partner has made an advance payment (see 3.3), in contrast, the room(s) are reserved until 12:00 noon at the latest until the day following the arrival day agreed upon. In case of advance payment made for more than four days, the obligation for providing accommodation ends with effect from 6:00 PM on the fourth day, whereby the day of arrival is considered to be the first day, unless the guest notifies a later day of arrival.
Latest until 3 months prior to the arrival day agreed upon, the lodging agreement may be revoked by the hotelier for justified reasons, unless something to the contrary has been agreed upon by a one-sided declaration.
Withdrawal by the contract agreement partner – Cancellation charges
Latest until 3 months prior to the arrival day of the guest agreed upon, the lodging agreement may be revoked or cancelled by a one-sided declaration by the contract agreement partner without any cancellation charges being imposed.
Beyond the time period specified in clause 5.5., revocation or cancellation of the agreement by a one-sided declaration is possible only after paying the following cancellation charges:
- up to 1 month prior to the day of arrival, 40% of the total package price agreed upon;
- up to 1 week prior to the day of arrival, 70% of the total package price agreed upon;
- in the last week prior to the day of arrival, 90% of the total package price.
The General Terms & Conditions of the hotel, dated 2006, is available at our website, www.xander-leutasch.at
All prices are given in Euros. Composition and printing errors are subject to change without prior notice.